The Role of Emotional and Ethical Intelligence in EAP Management

Breakfast for this meeting will be sponsored by Summer Sky Treatment Center

Training Provider

Jeff Christie, LCSW, CEAP

Description of training

• session dates and times, see above
• content, the presentation will draw from the works of Daniel Goleman, Barbara Ehrenreich, Robert Greene, Jeffrey Kottler, and Irvin Yalom and apply their concepts to the management of employee assistance personnel
• instructional format (i.e., classroom) classroom
• instructor Jeff Christie, LCSW, CEAP
• instructor qualifications: Jeff Christie is a long-standing practitioner (30+ years) in EAP; has led many programs as well as serving as president for its two largest professional groups: EAPA and EAR

Brief description of program content.

The impact of leadership style, emotional intelligence, and ethical intelligence are factors seldom addressed in EAP practice. This presentation will draw from the works of Daniel Goleman, Barbara Ehrenreich, Robert Greene, Jeffrey Kottler, and Irvin Yalom and apply their concepts to the management of employee assistance teams.  Issues to be explored include leadership “E.Q.,” emotional regulation, personality factors, positive and negative team motivational techniques, and character-based authenticity.  These ideas will be further elaborated through the use of vignettes presented throughout.

Training objectives

Participants will:

  • Become familiar with the concepts of the above-cited authors and their application to EAP management
  • Understand the varying beliefs and positions on benevolent versus fear-based leadership styles
  • Distinguish how EAP team management factors may differ from those factors relevant to other types of business interests
  • Comprehend the contribution that leadership style has to overall EAP team effectiveness
  • Better articulate their own applied or nascent management style and its implications

 

Brief biography of presenter

Jeff Christie grabbed onto the idea of employee assistance services as an entering graduate student in 1979 and has never let go. He is an accomplished employee assistance and behavioral health professional with 30 years of experience in providing Fortune 500 companies with employee assistance programs tailored to goals of workplace safety, security, and healthcare promotion.  Jeff is known for his ability to quickly evaluate complex business situations and apply effective, discernable resolutions that consider all stakeholders.  He also integrates well-honed clinical expertise in the assessment and referral of clients with the programmatic skills required in establishing EAPs globally.  He has an extensive history of consultation to senior leaders around troubled employees, threats of violence, critical incidents, natural disaster planning, and employee relations’ concerns.

Jeff is a published author and frequent presenter on numerous behavioral health topics.  He has served as president of the two largest of the employee assistance professional associations: the Employee Assistance Roundtable and the Employee Assistance Professionals Association.